MATTHEW JONES

IT Technician . Website Developer . Technical Support Agent

About Me

I am young and energetic, 23 year old looking forward to a promising future in IT. I am a full-time System Administrator that is passionate about Linux and DNS services.

View Curriculum Vitae

Qualification

A+
N+
CCNA
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More Details

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Skills

Web-development

We-development was originally a hobby of mine, however over time I have become more than capable; I work mainly on the WordPress.org platform.
All though; I am also familiar with HTML and basic PHP hard-coding.

DNS Managment

Working in the Web and Email Hosting sector of IT, one of the most common queries is DNS configuration. This has indeed become a skill that I am quite competent with and I can now configure custom DNS with ease.

Advanced Website and Email Troubleshooting

Many clients face a variety of errors ranging from PHP version errors, database connections failures and faulty plugins for Website and routing issues, DNS misconfigurations, client faults for mail.

Over time I have become adept at diagnosing these errors and resolving accordingly.

Customer Care

Customer Care is something I pride myself on.
I have come to realise patience is key and I do my upmost best to make sure clients are overjoyed with the service received.

Website Projects

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Contact Me

    I Typically reply to all mail inquiries with-in 24 hours.